Privacy Policy

Simple Living Contractors
Effective Date: August 4, 2026

This Privacy Policy explains how Simple Living Contractors collects, uses, discloses, and protects information when you visit our Site, submit a project inquiry, or communicate with us.

See our Terms of Service.

Important Notice Regarding Text Messaging Data

Simple Living Contractors does not sell or share mobile information, text-message opt-in data, or consent records with third parties or affiliates for their marketing or promotional purposes. Such information may be provided only to messaging platforms, aggregators, wireless carriers, and service providers as necessary to deliver and support messages you requested. All other categories of information sharing described in this Policy exclude text-messaging originator opt-in data and consent.

1. Information We Collect

We collect information that you provide directly, information generated through your interaction with our Site, and limited information received from service providers. The information collected depends on how you use the Site and communicate with us.

Information You Provide

Name, email address, telephone number, and mailing or project address.
Project location, property type, requested service, estimated project details, preferred timing, and messages submitted through forms.
Photographs, plans, drawings, documents, or other materials you choose to provide for project evaluation.
Communication preferences, SMS consent records, consent timestamps, opt-out records, and customer-support communications.
Limited transaction information when a payment is arranged through a third-party provider; do not submit full payment-card details through a general contact form.

Information Collected Automatically

IP address, browser type, device information, operating system, referring pages, and approximate location derived from technical data.
Pages viewed, links selected, form interactions, dates and times of visits, and similar usage information.
Cookie identifiers and related technologies used for Site operation, security, analytics, and preference management.

2. How We Use Information

We may use collected information to:

Respond to inquiries and evaluate potential commercial, residential, outdoor living, or design projects.
Schedule conversations, walkthroughs, consultations, and other requested appointments.
Prepare preliminary project information, proposals, or estimates and communicate about requested services.
Provide customer support and maintain records of communications, consent, and service preferences.
Operate, maintain, secure, troubleshoot, and improve the Site and related business systems.
Understand Site use and measure the effectiveness of our content and communications.
Prevent misuse, fraud, security incidents, and other unlawful activity.
Comply with legal obligations and protect our rights, property, users, and business operations.

3. SMS Messaging and Consent

We send text messages only when a person provides a mobile number and affirmatively opts in through a separate checkbox or another documented consent method. Messages may include project-inquiry follow-up, appointment or walkthrough confirmations, reminders, scheduling updates, estimate-related communications, and customer support. Consent to receive texts is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply “STOP” to opt out and “HELP” for assistance, or contact us at simplelivingcontractors@gmail.com or (904) 803-2777. We may send one final non-promotional confirmation after an opt-out request. Wireless carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell or rent personal information. We may disclose information in the following limited circumstances:

Service Providers

We may provide information to vendors that support website hosting, forms, customer relationship management, scheduling, communications, analytics, mapping, payment processing, data storage, security, and professional services. They may use information only to perform services for us or as otherwise permitted by law.

Legal and Safety Reasons

We may disclose information when reasonably necessary to comply with law, legal process, government requests, or contractual obligations; to investigate fraud or security concerns; or to protect the rights, safety, and property of the Company, our customers, or others.

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality and legal requirements.

5. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, evaluate and administer projects, maintain business and consent records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary according to the type of information, the purpose for collection, contractual requirements, and applicable law. Information may be deleted, de-identified, or securely disposed of when it is no longer reasonably needed.

6. Data Security

We use reasonable administrative, technical, and physical measures appropriate to the nature of the information and our operations. We also rely on service providers to maintain safeguards for systems they operate on our behalf. No method of Internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive information through a general website form.

7. Cookies and Analytics

The Site may use cookies and similar technologies required for functionality, security, analytics, and remembering preferences. Some technologies may be provided by third-party services. You can adjust cookie controls through your browser or available Site settings, but disabling certain technologies may affect functionality. Browser-based do-not-track signals are not interpreted uniformly across the industry, and the Site may not respond to every such signal.

8. Your Choices and Privacy Requests

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information, or ask questions about how information is used. You may unsubscribe from marketing emails by using the unsubscribe link in the message and may opt out of SMS messages by replying “STOP.” We may need to verify your identity before completing a request, and certain information may be retained when required for legal, security, contractual, or recordkeeping purposes.

To submit a request, email simplelivingcontractors@gmail.com or call (904) 803-2777.

9. Children’s Privacy

The Site is intended for adults seeking construction or design services and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided personal information, contact us so we can review and take appropriate action.

10. Third-Party Links and Services

The Site may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, not this Policy. We encourage you to review the privacy terms of any external service you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will be posted on the Site with its effective date. When required by law, we will provide additional notice or obtain consent before applying material changes to information already collected.

12. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Simple Living Contractors
Jacksonville, Florida
Phone: (904) 803-2777
Email: simplelivingcontractors@gmail.com
Website: https://simplelivingcontractors.com/